Just over a year ago, the New World Makati Hotel was at the "up-hill" pace trying to recover a lag from its numerous changes in names, management and physical looks. But after a while, through various improvements and innovations it is now maintaining a steady momentum in keeping up in the forefront in the hotel and hospitality services.
In the past months, the management uses the power of the social media in spreading all the hotel has to offer in the public. Every month, it highlights a hotel feature to the members of the media to allow them to experience the exceptional qualities of the product and services. Last July, another feature was launched to its market that allows the hotel to keep up with the latest trend in the social media app.
Introducing the “In-Touch” Facebook App brings the New World Makati Hotel’s service to another level of costumer engagement. It allows everyone to a fast and easy access to hotel’s front liners. All inquirers are invited to send messages, inquiries and concerns to some of the key personnel from various department of the hotel.
So, the next time you send an inquiry to the hotel, you’ll be sure a high ranking officer of the hotel is on top of your concern and sees to it that it will be addressed promptly. And likewise, these officers are more than eager to respond to your messages. The management are composed of the following people: Mr. Farid Shoucair, General Manager, Mr. Eddy Sarton, the Resident Manager, Ms. Jan Delgado, Director for Sales & Marketing, Ms. NIni Icban, Director of Communications, Ms. Joy Barleta, Director of Rooms, Mr. Paawan Engineer, Director of Food & Beverage, Mr. Geuel Auste, Director of Human Resource.
About New World Hotel:
New World Makati Hotel is a world-class deluxe hotel located directly opposite Greenbelt, the country’s first lifestyle and shopping center, with upscale boutiques, trendy bars and restaurants, all in the heart of the Makati Financial and Commercial District. The 595-room property features executive club accommodations; sophisticated dining; extensive fitness center with outdoor swimming pool; a gym and sauna. It also features 2000 square meters of dynamic function space for meetings and conferences.
Visit their website: www.newworldhotels.com. and for reservations, you may also email them at: manila@newworldhotels.com
Note: Photos courtesy of New World Makati Hotel
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